Wellness Spa

Sample data: all figures are fictional sample data

Monthly Reports

How September 2026 went — sales, services, clients and team at a glance.

Month

At a glance

September 2026 compared with the month before.

Net sales

$128,308

▲ +12% vs. last month

Service sales

$106,397

▲ +15% vs. last month

Retail sales

$8,894

▲ +7% vs. last month

$15 retail per client

Clients served

597

▲ +14% vs. last month

97 new clients

Rebooking rate

47%

▲ +3.2 pts vs. last month

Active members

235

▲ +1% vs. last month

+12 new / −9 cancelled

Average spend per client

$215

▼ -2% vs. last month

Team utilization

77%

▲ +7.5 pts vs. last month

Revenue

What came in, and where it came from.

Net sales by month

Total sales after discounts, refunds and card fees.

Net sales for each month. The month you picked is highlighted.

Where the money came from

Services, retail, memberships and gift card sales, before discounts and fees.

  • Gift card sales
  • Memberships
  • Retail
  • Services
Each bar adds up the four sources of income for that month.

Discount rate

Share of service and retail sales given away as discounts.

A rising line means more of your sales are being discounted.

Services

What guests are booking, and how it is changing.

This month's service mix

September 2026 service sales by category, before discounts.

$106,397service sales
  • Massage$33,63032%
  • Facials$30,56829%
  • Sauna, Soak + Steam$15,15114%
  • Hair Removal$5,5685%
  • Hands + Feet$5,2205%
  • Lashes + Brows$4,7404%
  • Other$11,52011%
The biggest categories get their own color; smaller ones are grouped as Other.

Service sales by month

Service sales by category, before discounts.

  • Other
  • Lashes + Brows
  • Hands + Feet
  • Hair Removal
  • Sauna, Soak + Steam
  • Facials
  • Massage
Colors match the service mix beside it.

Bookings by category

Number of services booked each month, by category

Massage

Facials

Sauna, Soak + Steam

Hair Removal

Hands + Feet

Lashes + Brows

Body Treatments

Skin Peels

Tarot + Astrology

Each panel has its own scale — compare shape over time, not height across panels. Add-ons are not counted here because they ride along with an appointment; see the attach rate below.

Add-on attach rate

Add-ons sold per appointment — your upsell metric

100% would mean one add-on for every appointment.

Retreat Studio

Sauna, soak + steam — private, self-guided sessions.

Studio guests by month

Guests booked into the private studio each month.

Number of guests who booked a studio session. Extra hours are not counted again.

Retail

The products your clients take home, and which ones they love.

This month's retail mix

Retail sales before discounts, September 2026

$8,894Retail
  • Skincare$4,96656%
  • Bath + Body$2,09623%
  • Home + Gifts$1,11813%
  • Nails$7148%
Each slice is one product category's share of this month's retail sales.

Retail per client

Retail sales divided by clients served

Shows how much retail the average client takes home each month.

Retail by category over time

Sales before discounts, with the number of items sold in brackets

Skincare

Bath + Body

Home + Gifts

Nails

Every panel uses the same scale, so taller bars really are bigger sellers.

Clients & loyalty

Who is coming in, who is coming back, and who has joined your circle.

New vs. returning clients

How many clients you served each month

  • New
  • Returning
Returning clients are on the bottom, new clients on top. Hover a bar to see the share of new clients.

Rebooking rate

Share of visits where the client booked their next one

A higher line means more clients are committing to a return visit.

Active members

Members on the books at the end of each month

Membership count at month end.

New vs. cancelled members

Who joined and who left each month

  • New members
  • Cancelled
Growth happens when the first bar is taller than the second.

Gift cards, sold vs. redeemed

Dollars sold and dollars used each month; expect spikes in December (holidays) and May (Mother's Day)

  • Sold
  • Redeemed
Cards sold are future visits; cards redeemed are those visits happening.

Team

How each provider is doing, and how full their schedules are.

Team performance, September 2026

Service sales per provider, with schedule fill and rebooking underneath

  1. Ava L. · Esthetician

    $16,110

    utilization 72% · rebook 48% · retail $350

  2. Marco B. · Massage Therapist

    $15,040

    utilization 70% · rebook 44% · retail $146

  3. Luna O. · Esthetician

    $13,310

    utilization 84% · rebook 48% · retail $404

  4. Priya S. · Massage Therapist

    $12,465

    utilization 84% · rebook 44% · retail $127

  5. Jess M. · Massage Therapist

    $11,770

    utilization 81% · rebook 46% · retail $89

  6. Mae T. · Esthetician

    $9,698

    utilization 81% · rebook 51% · retail $287

  7. Wren C. · Lash & Brow Artist

    $6,028

    utilization 87% · rebook 48% · retail $360

  8. Sage N. · Nail Technician

    $5,220

    utilization 66% · rebook 46% · retail $330

  9. Rowan H. · Tarot Reader

    $1,605

    utilization 91% · rebook 48% · retail $0

Utilization is booked hours out of available hours. Front desk and self-guided studio are not included.

Utilization by month

How much of each provider's available time was booked

Marco B.

Ava L.

Priya S.

Luna O.

Jess M.

Mae T.

Wren C.

Sage N.

Rowan H.

Every panel runs from 0% to 100%, so you can compare providers at a glance.

Insights

Your best sellers and what the average client spends.

Average spend per client

Net sales divided by clients served

Rising spend means each visit is worth more, even if client numbers stay the same.

Top 10 services, September 2026

Ranked by sales after discounts

  1. Signature Holistic Facial · Facials

    $10,353

    77 booked

  2. HydraFacial · Facials

    $9,969

    52 booked

  3. Sauna, Soak + Steam (2 hr, per person) · Sauna, Soak + Steam

    $8,327

    41 booked

  4. Deep Tissue Massage 60 min · Massage

    $7,934

    61 booked

  5. Swedish Massage 60 min · Massage

    $7,313

    62 booked

  6. Swedish Massage 90 min · Massage

    $4,922

    29 booked

  7. Microcurrent Lift Facial · Facials

    $4,747

    29 booked

  8. Hot Stone Massage 90 min · Massage

    $3,720

    21 booked

  9. Aromatherapy Massage 60 min · Massage

    $3,518

    28 booked

  10. Express Glow Facial · Facials

    $3,069

    38 booked

Your ten best-selling services this month, with how many were booked.